The White Glove Test of Success

I learned a little nugget of wisdom from one of the wise guys that direct the company I currently work for shortly after I was hired on that I have found has great application in every aspect of my life. We were discussing how we can improve our operations when he made the point that "we can only expect that which we inspect." He was basically saying that by implementing a system and method of monitoring and evaluating performance and giving feedback on what you observe, the performance of the job will improve.

This is the very same reason that athletes and coaches will review recordings of the games they have already played. They are looking at how they or their players acted and reacted in different situations. By identifying their strengths and their weaknesses, they can build on their strengths and improve the areas where they are weak until it, too, is strong.

I have used this same strategy to improve certain areas in my personal life. I created a Personal Accountability Spreadsheet where I have listed a number of daily, weekly and monthly actions that I would like to take on a regular basis. This spreadsheet tracks personal goals such as how often I exercise, pray, read inspirational and motivational materials, plan my days, etc. It also tracks family goals such as reading scriptures and praying together, keeping each other informed of our scheduled activities and spending time together. For my financial goals I track how well I maintain our newly established bill payment system and how often I balance our accounts. I am also tracking how often I engage in fulfilling hobbies such as practicing the piano, writing for recreation and my blogs or practicing my artistic skills.

By doing this I have been able to identify where I am doing well and where I am weak. This includes what times of the day I am most productive, what activities and situations distract me from making progress and what support systems I need to put into place.

All of this enables me to expect better performance on my personal goals because I am inspecting the performance of the daily tasks that will bring me the results I want.

What areas of your life would you like to expect better results in?

Would you like to lose more weight? Inspect the frequency and intensity of your exercise as well as your food choices you make. What situations drive you to make poor eating choices and to skip workouts? Put plans into place to improve these and inspect on a regular basis and you can expect to lose more weight.

Would you like to have more time to work on your goals or to spend in more enjoyable pursuits? Inspect where you are currently spending your time during the week. Identify the people and/or situations that are wasting your time and minimize or eliminate these. Set goals to steadily free up more and more of your time and inspect your progress on a regular basis and you can expect to have more time to do the things you want to do.

I could go on and on, but I am sure you have at least some idea of how important this concept is by now. Setting goals are essential to your success and taking action on them is crucial. But not checking your progress is like taking off in a plane headed from California to Hawaii and never checking to see if you are on course - you could very well run out of gas before you ever see land again!

So, whatever your expectations you have of life, you better start inspecting the daily steps that will bring them to you and make small corrections to make sure you are on target!